Shipping Policy
All orders, except those shipped within the United States, are fulfilled and shipped directly from South Korea.
Shipping Costs
Shipping fee is charged not on per product but on per order. Free shipping is available on orders over $50.
Customs and Duty
- Customs and Duty tax is responsible by buyers.
- For accurate information and estimation of import taxes, please check your countryβs customs.
Shipping & Delivery
| Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Fast U.S. Shipping | ~3 business days | $6.99 |
| Express Shipping (DHL) | 3β5 business days | $30 |
| Standard Shipping (K-packet) | ~2 weeks | $10 |
FAQ
Who covers the return shipping cost?
Return shipping fees may vary depending on the reason for return.
If the package is returned due to reasons such as an incorrect address or unsuccessful delivery attempts, an additional shipping fee may be required for reshipment.
How to change your shipping address?
If you need to update your shipping address after placing your order, please contact us as soon as possible with your order number.
Once the order has been processed or shipped, we are unable to make changes, so please double-check your address at checkout.
We are not responsible for delivery issues caused by incorrect or incomplete shipping information provided at the time of purchase.After your order has been shipped, any delivery or tracking inquiries should be directed to the shipping carrier.
Where do you ship to?
- Within the United States:
Shipping is available to 49 U.S. states.
However, we do not ship to the following regions:
American Samoa, Northern Mariana Islands, Palau, Marshall Islands, Federated States of Micronesia, Alaska, Guam, U.S. Virgin Islands, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific. - International Standard Shipping (K-packet):
Available only to:
United States, Canada, Germany, Hong Kong SAR, Japan, Malaysia, United Kingdom, and Thailand.
If your country or region is not listed above, Standard Shipping is currently unavailable.
Express shipping options may vary by location and will be shown at checkout.
What if the tracking says βDeliveredβ but I didnβt receive it?
Please kindly check your mailbox, parcel locker, or with your neighbors first, as the carrier may have delivered the package nearby.
If it has been over 24 hours since it was marked as βDeliveredβ and you still havenβt received it, we recommend reaching out to your local carrier for further assistance.
We kindly ask for your understanding that if the package is confirmed as delivered by the carrier but is lost or cannot be located after delivery, we are unable to issue a refund or replacement in such cases.